For employers & HR
Be there for your people
when life gets complicated.
Connect employees and families with the benefits, policies, and practical help their situation calls for. Give HR more room for the conversations that need a person.
Why support can be hard to use
The help exists.
Finding it is the problem.
Too many places to look.
People piece together answers from whoever and whatever is close at hand.
Too much noise.
Search results and advice rarely know the person or the context.
Too much work on the individual.
They are left to connect the dots when they need help most.
After hours, 5 to 9
A clear place to begin
During the workday, 9 to 5
The whole time they work for you
From the first day to the last,
and the month after.
Most benefits questions arrive in two places: the first month, when everything is new, and the last one, when everything is ending. Gaite answers both from your own documents, and covers everything in between.
Day one
New here? Ask anything.
A new hire opens Gaite and asks what the plan covers, how to add a dependent, when the enrollment window closes, how leave works, who to call. Gaite answers from your handbook and plan documents, cites the page, and saves the deadline to their calendar with a reminder. Your HR team gets fewer of the same first-month questions.
Along the way
45 life events.
A baby, a diagnosis, a parent who needs more help, a move, a promotion, a divorce. Each one with a plan, the steps, the documents, and the benefits that apply, at the point where they apply.
The last month
Leaving, handled with care.
A layoff or a retirement is a life event too, and it comes with the tightest deadlines of all: coverage ending, continuation elections, unemployment filing, retirement account decisions. Gaite walks the person through it, cites what your plan provides, and points to the people who can help. Access can continue past the last day, so the help does not end when the badge does.
Gaite does not enroll, file, or decide eligibility. It tells people what to do, when, and who to ask.
Support the person.
Connect the resources.
Caregiving, loss, illness, and family changes can affect attention, attendance, and work. Gaite helps people organize the responsibilities around those events and use the support available to them.
Make overlooked benefits easier to find.
Connect employees to relevant programs when a life event creates a need. Help them use the benefits you already invest in.
Give HR more time for personal help.
Make routine information easier to find so your team can focus on questions that need a conversation.
Know where your information needs work.
Identify missing instructions, conflicting guidance, and unclear contacts before they become obstacles for employees.
Reach beyond the workplace.
Help employees handle family responsibilities that affect their time, attention, and well-being.
The information behind the experience
Trust starts with the source.
Gaite helps your team find the gaps before employees do.
Find what is missing.
Forms, instructions, contacts.
Confirm what is right.
Your team approves the guidance.
Make it easier to use.
People know where to go next.
Example finding
A leave policy points to a missing form.
The employee knows what to do. The form is not there.
Small gaps can create big delays. Gaite helps surface them.
Find what’s missing
or unclear.
Check whether your materials answer the questions people ask.
Sample findings · Reviewed and resolved by your organizationA focused way to start
Try Gaite with your team.
Agree on what useful support looks like. Learn whether employees understand their options, reach relevant resources, and complete the steps they need. Gather HR feedback on the work involved in helping people navigate.
Explore the privacy approachPrepare your information
Review benefits materials, contacts, and the questions employees need answered.
Choose a priority
Select the life events and employee needs that matter most.
Introduce and learn
Review employee clarity, resource connections, completed actions, and HR navigation effort before a broader rollout.
Make support easier to reach.
Start with the support you already provide.